Sayar da duk abin da Sale

Kwanan nan, ya shiga da mu m kira tambayar yadda za a samu ISO takardar shaida. A Trend ne sosai kyau - a yanzu yana da wani lokacin da quality management tako cikin taro aikace-aikace! Amma, bayan farkon mai kira, m abokin ciniki dole bayyana cewa takardar shaidar ba za a iya saya, a cikin kwanaki uku bayan biyan bashin, da kuma wajaba a samu ta hanyar shirinta da kuma bukatun da wannan takardar shaida hanya. Kuma tausayi da cewa vector ne mai kyau Trend tare da lambar goma sha biyu faduwa a kan adadi a rabin da biyar. Me ya sa yake cewa ta'allaka ne a baya naivety "Ina son in saya takardar shaidar" na tambaya, da kuma wanda aka sawing wani kyakkyawan itace a cikin bangaskiya mai kyau, high quality-management. Ka yi kokarin fahimtar.

Domin da bincike na halin da ake ciki zai jawo hankalin high quality-management kayan aikin. Mun yi la'akari da wannan mataki a matsayin wani tsari (da zahiri ne). Login - da so daga cikin batun, samar da wani samfurin (dukiya da kuma ayyuka), ya tabbatar da ga mabukaci na da inganci ta samar da wata takardar shaidar. Output - mabukaci, wanda ya yi ĩmãni da takardar shaidar da kuma samun wannan samfurin tare da gamsuwa da. A wannan tsari, akwai biyu manyan sub-tsari, wani tuntubar kamfanin da kuma cikin takardar shaida jiki. Ayyuka data masu ruwa da tsaki raba bukatun na ISO 17021 "SHEDAN kima. Bukatun ga jikin samar da duba da kuma takardar shaida na gudanar da tsarin. " An sosai shawarar da mutane da yawa mahalarta a cikin tsari don nazarin da shi don haka kamar yadda ba su yi kokarin cika sabo ne madara, pickles - tare da mu abokin ciniki za ka iya samun matsaloli, ku sani abin da nake nufi.

Nazari duk aiwatar da matakai. Mataki na Daya.

1. Hakika, da fitarwa ba wani m gamsuwa da kuma ri samfurin - takardar yarda da ISO matsayin for ingancin management (management, da lafiyar abinci, da kare muhalli, aikin sana'a da aminci, da dai sauransu). A gaban wannan daftarin aiki ba masana'antun amfanin da aiwatar da samfurin, kamar: mabukaci amincewa, da wani amfani a lokacin da shiga a tenders kuma m samuwa, kamar yadda a cikin zaman kansa kasuwanci da kuma a cikin Jihar sayayya tsarin (matukar farashin saukarwa). Don samun irin wannan daftarin aiki m zama na daidaitawa kima jiki. Kuma a lokacin da ya aikata wannan mataki na biyu.
2. A jikin kowane irin su bukatun na nagartacce ISO (ko kamar yadda aka yarda "takardar shaida jikinsu"), duk suna magana da kamfanoni masu zaman kansu, ko da sunayen da suke kusa da jihar. Personnel tsari ne mai yi kama, saboda key ma'aikatan suna alfahari sunan - da binciken. Mafi sau da yawa shi ne masana suka zo daga consulting, da kuma ciwon koyarwa yi, ko da al'adar da "Soviet na kasuwanci." Abin baƙin ciki, wasu daga cikin wadannan "manta da" gaba daya daga faratis, wanda ya warware bukatun na ISO 17021 misali (amma abokin ciniki ba sane da wannan). Sun hadu abokan ciniki sosai, kawai tambaye "da kuma gabatar da can, kana da wani nauyi management system", a mayar da martani ga samun sosai zagaye idanu da kuma nan da nan ya aiko don mu abokin ciniki a wani tuntubar kamfanin. Wannan shi ne mataki yawan uku a gare shi.
3. Tuntubar kamfanoni, kamar yadda abokai na masu zaman kansu kasuwanci. Personnel na sosai bambancin - daga sabo da dalibai, da malamai da fasaha jami'an, tsohon jami'an, to fansho. Akwai tabbataccen Trend kama da koyarwa da kuma tuntubar (da kyau, game da yadda likitoci, bayan duk, wani neurosurgeon sani akan cututtuka da kuma duka da aiki tare da wata wukar yin aikin tiyata). Ina son in sanar da dukkan m masu amfani da sabis, ko da yaushe tambaye ci gaba: "Success iya kawai shawara da management nasara manajan!". Client nan, gaishe mafi warmly, amfanin da kudin na tuntubar sabis da aka iyakance kawai da tunanin daga cikin jam'iyyun. A abokin ciniki ba fahimta da ya sa ya na da biya ga shawara na kudi, saboda kafin wannan, shekara saba'in da haihuwa, shi ne gaba daya free, watau, kome ba. A ba da shawara ba zai iya bayyana ga abokin ciniki cewa management consulting (ie, iko), shi ne ba da shawara, amma mai shiryarwa zuwa ga mataki ga halittar wani ingancin samfurin ga al'umma.

Mun duk zo zuwa farkon na tsari. Kuma idan abokin ciniki ne da gaske damuwa game da ci gaban da ayyukan domin amfanin jama'a, kuma ya riga ya samu rigakafi daga "Soviet gaskiya", kuma yana so ya girma ba kawai saboda kudi da zuba jari na jihar, amma yafi saboda ya kociya m, zai yi wadannan uku matakai.

Kuma abin da idan akwai wani rigakafi. Sa'an nan a "shirin B". Make cikin hanzari zuwa samu da coveted takardar shaidar. Daga tuntubar su yi shawarwari da kuma samu wani m sa na takardu (amma ba kawai ingancin management system!), Da jiki a kan tabbatarwa da na daidaitawa a yarda a kan "na daidaitawa", da kuma a nan - da daraja daftarin aiki a wani frame a kan garu, da kuma a cikin m takardun ma. Kuma wannan halin da ake ciki ne mafi zama hali na shekaru biyu. Abokan aikina ce cewa kwarewa - shi ne kasuwa, abokin ciniki yana da hakkin ya zabi tsakanin asali da kuma takalidai, tsakanin lzhekonsultantom da masu sana'a, tsakanin takardar shaida duba da kuma kofin shayi tsakanin gaskiya da biyan bashin da sabis da kuma cin hanci da rashawa. Kuma a nan muna gaba daya manta game da mabukaci, da kuma shi ne babban harafin! A kananan, imperceptible tsatsa corrodes manyan karfe gada tsakanin m da mabukaci, da kuma shi a shirye yake ya karye a kowane lokaci.

Abin da ya yi? Yana da matukar sauki - wajibi ne a nemi hanyar da taron, maimakon a jaruntakar yaki tare da gudanar da bincike. Mu fara daga farkon, tare da shawarwari. Eh, yan koyo a cikin wannan filin isa, wani lokacin "sanyi" mai ba da shawara tare da mahara kasa da kasa regalia, shi ba zai iya, a yi, bayyana wa abokin ciniki abin da tsari ne daban-daban daga hanya, in faɗi kõme game da aiwatar da tsarin kula da matsayin tushen quality management - wanda a da shi ne disassembled cikin yi - tãyar da hannuwanku? Mun yi la'akari da cewa abokin ciniki a matsayin blank takardar da takarda, da cikakken sani game da kome ISO matsayin, da kuma sosai m lokacin da shi ba ya rubuta mai kyau kalma. Amma akwai wani iyakar post, tare da wadanda girmamawa da jihar, domin wanda abokin ciniki bystroopisatelnym management ba za a sake - da takardar shaida jiki. Yadda yake aiki? All takardun shaida an bayar na shekaru uku. Client, ya samu nasarar wuce takardar shaida, tabbas zai biya shekara-shekara kula duba, domin kada su rasa, masoyi a gare shi, da takardar shaidar. Kuma haka rayuwa ga abokin ciniki kungiyar - biya - kuma har yanzu samun da tsawo domin wani shekara uku. Consistently riba kasuwanci ga takardar shaida jiki. Hakika, kuma dole ne mu tabbaci cewa Kazakhstan yana da isasshen m auditors da masu sana'a jikin kowane irin kima, wanda za mu iya zama girman kai na. Amma, a matsayin classic "kasuwanci - kasuwanci", don haka da ikon yinsa, daga wannan zuwa "Ostap", tare da wasu hanzari fasaha. Ina wadannan kamfanoni da kuma me ya sa ya riɓaɓɓanya tare da mai girma babbar sha'awa, a wannan labarin, ba zai rufe, accredits su kwamitin Technical Regulation da Metrology na ma'aikatar masana'antu da cinikayya, cewa ya rubuta wata kasida a kan wannan batu, idan za ka iya, ba shakka. Saboda haka, inda yake bukatar cewa halitta wadata? Hakika wannan son a tenders, kuma mafi jama'a samuwa. Private kamfanin da sauri "ga ta" bayyana shaidar da kuma binne wani shugaban da ciwon da su a cikin "black" list. Amma jama'a samuwa, "Naively" ĩmãni da mai sayarwa da wannan takarda da aka shirya yin hadin gwiwa tare da shi. To, abin da gano tushen mugunta - wani zaɓi, tare da takardar shaidar! The yanke shawara - ya kamata su dauki da kuma soke! Abin da ke gaba - bari canzawa a halin da ake ciki - da takardar shaida na kara kuzari ba, to mene ne sakamakon? Hakika, don fara da, mun samu sakamako mai kyau.

1. Wadanda kamfanonin da suke a ruhaniya balagagge isa ya sami sana'a shawarwari ayyuka, takardar shaida daga m da kuma bude tattaunawa tare da mabukaci - zai tashi ta cancanta podium.
2. Janye daga wannan yanki zuwa wani, yiwu kama, wadanda ba kwararru da kuma wucin gadi ma'aikacin, kazalika, babban makirci, barna mai haske sunan "Quality".

Amma kada ka yi ba ba tare da korau sakamakon.

1. Zai kasance daga aikin 'yan dubu "ma'aikata" a cikin wannan yanki.
2. Mun zahiri rasa wasu kwararru da kuma ci gaban da wannan aiki a matsayin mafi m, kuma a lokaci guda m ga mabukaci.
3. Vuya, babban himmatuwa tutu domin samun duniya-aji ilmi management da kuma management ci gaba, kuma ta haka ne zuwa kasa tattalin arziki.

Kamar yadda ka gani, a wannan mataki, a lokacin da kasa ra'ayin da ingancin rayuwa ta hanyar ingancin iko management ya ba tukuna aka haife lokacin da babu wani tsarin domin samun duniya ilmi management Toolkit a makarantun, shi wajibi ne don "tambaya" gwamnati ta ko ta yaya ta da mu ci gaba. The rauni mahada a cikin wannan tsari, wannan takardar shaida jikinsu. Su ne mana dole, amma, a hakika, kokarin maye gurbin mabukaci yankan shawara ga shi. Muna bukatar tsabta da kuma nuna gaskiya, idan da takardar shaida ne ga karshen mai amfani, da kuma wannan abu ne jama'a, watau muna tare da ku, kuma m yiwuwa, dole ne ya kasance jama'a. A wannan zamanin zamantakewa sadarwar, e-gwamnati, wasu littattafai na musamman, da kuma jama'a da kungiyoyi a yi wannan ba wuya, kana bukatar kawai nufin mabukaci da kuma shari'a da tsarin. A 'ya'yan itace na jihar-kula da na'ura, wanda ya zo da wani karin darajar da abokin ciniki sa hankalta. Instruments na zamantakewa kula da yawa quality. Tunanin cewa ka zo da store, karba kaya, da kuma shi ne pasted wani kwali - "management ba ya sadu da bukatun," - abin da zai zama your dauki. Kuma abin da zai zama da dauki gobe manufacturer wannan samfurin. Abin da samun jikina na daidaitawa, bayar da takardar shaidar da aka ba wa manufacturer. Mun dade da aka sanar da yadda za a rayuwa, amma ba sanar da yadda za a gudanar da rayuwarsu. Bari mu yi kokarin.